1. Introduction
Welcome to the website of IGB Holistic. This Privacy Policy explains how we handle the personal information of visitors to this website and of individuals who engage with our computer systems design and related professional services. We are committed to protecting your privacy and to being transparent about the ways we collect, use, store, and safeguard the information you entrust to us.
IGB Holistic is a service operated by Mds Academy Ltd., a company focused on computer systems design, integrated systems engineering, and related professional, scientific, and technical services. The developer responsible for building and maintaining this website is MDS Academy. Throughout this policy, the terms we, us, and our refer to Mds Academy Ltd. and the IGB Holistic brand, and the terms you and your refer to any visitor or user of this website.
Please read this policy carefully so that you understand your rights and how we process personal information. By accessing or using this website, you acknowledge that you have read and understood the practices described in this document. If you do not agree with any part of this policy, please discontinue use of the website and contact us with any concerns.
2. Who We Are
The data controller responsible for your personal information is Mds Academy Ltd., operating the IGB Holistic website and service. Our registered business details are set out below, using English names and addresses for clarity and consistency.
Company name: Mds Academy Ltd.
Registered address: 505 Pinegrove Rd, Oakville - L6K 2C2, Canada (CA).
Our website is located at https://www.igbholistic.lat. You may reach us by email at dispatch@igbholistic.lat or by telephone at +17624700773. We act as the controller of the personal information described in this policy, which means we determine the purposes and means of processing that information.
We provide computer systems design and related services across the professional, scientific, and technical services sector. This includes, but is not limited to, systems architecture, infrastructure engineering, security and compliance, data and integration, managed operations, and technical advisory services.
3. Information We Collect
We collect several categories of information in order to operate our website, respond to inquiries, and deliver our services effectively. We limit collection to information that is relevant and reasonably necessary for the purposes described in this policy.
Contact information: When you reach out to us through a contact form, by email, or by telephone, we may collect your name, email address, telephone number, and the content of your message. We use this to respond to your inquiry and to provide the information or service you have requested.
Usage information: When you browse this website, our systems may automatically collect technical information about your visit, including your internet protocol address, browser type and version, device type, operating system, the pages you view, the date and time of your visit, the referring website, and approximate geographic location derived from your network connection.
Communication records: If you correspond with us, we may retain copies of those communications, including emails and support requests, so that we can maintain an accurate record of our interaction and improve the quality of our service.
Business information: If you engage us for a project, we may collect information about your organization, including its name, address, technical environment, and the individuals who work with us on the engagement, in order to perform our contractual obligations.
4. How We Collect Information
We collect personal information through a variety of methods, always with your awareness and, where required, your consent.
Information you provide directly: The most common way we receive information is when you choose to share it with us, for example by filling out a contact form, sending us an email, calling our office, or engaging with our team during a consultation or project.
Information collected automatically: As you navigate the website, we and our service providers may use technologies such as cookies, web beacons, and server logs to collect usage information automatically. This helps us understand how visitors use the site and how we can improve it.
Information from third parties: In some cases we may receive information about you from publicly available sources or from business partners and service providers who help us operate the website and deliver our services. When we do so, we apply the same standards of care described in this policy.
We do not knowingly collect sensitive categories of personal information, such as health data, racial or ethnic origin, political opinions, or biometric data, through this website, and we ask that you do not submit such information to us through our public channels.
6. How We Use Your Information
We use the personal information we collect for a limited set of clearly defined purposes, all of which are tied to operating our website, responding to you, and delivering our professional services.
To provide and improve our services: We use your information to respond to inquiries, prepare proposals, carry out engagements, and improve the quality and relevance of the services we offer.
To communicate with you: We use your contact information to reply to your questions, send you updates about projects you have engaged us for, and share information you have requested.
To operate and secure the website: We use usage information to monitor the performance and security of the website, diagnose technical issues, and prevent fraud, abuse, and unauthorized access.
To comply with legal obligations: We may process your information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
To protect legitimate interests: We may process information to protect our legitimate business interests, such as defending against legal claims, enforcing our terms, and maintaining the safety of our systems, provided that such interests are not overridden by your privacy rights.
7. Legal Bases for Processing
Depending on your location, data protection law requires us to identify a valid legal basis for processing your personal information. The legal bases we rely on include the following.
Consent: Where you have given clear consent for us to process your information for a specific purpose, we rely on that consent as the lawful basis. You may withdraw your consent at any time by contacting us.
Contractual necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract, we rely on this basis. This applies to our engagement and delivery of services.
Legitimate interests: We may process information where it is necessary for our legitimate business interests, such as improving our website, responding to inquiries, and protecting our systems, provided these interests are balanced against your rights.
Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject, we rely on that obligation as the legal basis.
If you have questions about the legal basis for any specific processing activity, please contact us using the details at the end of this policy.
9. International Data Transfers
We are based in Canada, and our primary operations take place there. However, some of our service providers may be located in other countries, which means your personal information may be transferred to, and processed in, jurisdictions outside your country of residence.
When we transfer personal information across borders, we take reasonable steps to ensure that the information receives an adequate level of protection in the destination jurisdiction, whether through contractual safeguards, standard contractual clauses, or other lawful transfer mechanisms.
By using this website and providing your information to us, you acknowledge that your information may be transferred to and processed in countries other than your own, and that the data protection laws of those countries may differ from the laws in your jurisdiction.
10. Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, to satisfy legal or regulatory requirements, or to resolve disputes and enforce our agreements.
The specific retention period depends on the nature of the information and the purpose of processing. For example, correspondence related to an inquiry may be retained for a reasonable period to allow us to respond and maintain a record, while information related to an active engagement is retained for the duration of the engagement and any applicable limitation period.
When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it so that it can no longer be associated with you. If you would like to request deletion of your information, please contact us using the details below.
11. Data Security
We take the security of your personal information seriously and implement a range of technical and organizational measures designed to protect it against accidental loss, unauthorized access, alteration, disclosure, and misuse.
These measures include the use of encryption in transit, access controls that limit information to personnel who need it to perform their duties, regular review of our security practices, and reliance on reputable hosting and infrastructure providers.
While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to use caution when transmitting sensitive information online and to keep your own devices and credentials secure.
12. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights with respect to your personal information. These rights may include the following.
Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct information that is inaccurate or incomplete.
Deletion: You may request that we delete your personal information, subject to legal requirements that may require us to retain it.
Objection and restriction: You may object to certain processing or request that we restrict processing under certain circumstances.
Data portability: Where applicable, you may request a copy of your information in a structured, machine-readable format.
Withdrawal of consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us at dispatch@igbholistic.lat. We will respond to your request within the time period required by applicable law and may ask you to verify your identity before taking action.
13. Privacy for Children
This website and our services are intended for businesses and adults and are not directed to individuals under the age of sixteen. We do not knowingly collect personal information from children.
If you are a parent or guardian and you believe that your child has provided personal information to us, please contact us immediately at dispatch@igbholistic.lat. If we learn that we have collected personal information from a child without verified parental consent, we will take steps to delete that information as promptly as possible.
14. Third Party Links and Services
This website may contain links to third party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties.
When you follow a link to an external website, we encourage you to review the privacy policy of that website before providing any personal information. The fact that we link to a third party site does not constitute an endorsement of its privacy practices or content.
Our website may also embed content or features provided by third parties, such as analytics tools. These third parties may collect information directly from you subject to their own privacy policies, and we encourage you to review those policies as well.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, provide additional notice.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after any changes to this policy take effect constitutes your acceptance of the revised policy.
16. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below. We are happy to help and will respond as promptly as possible.
Mds Academy Ltd.
505 Pinegrove Rd, Oakville - L6K 2C2, Canada (CA)
Email: dispatch@igbholistic.lat
Phone: +17624700773
Website: https://www.igbholistic.lat